General Terms & Conditions

§1 Validity vis-à-vis entrepreneurs and definitions of terms

(1) The following General Terms and Conditions shall apply according to German Law to all deliveries between Helen Shulkin and a customer in the version valid at the time of the order.

A customer is any natural person who concludes a legal transaction for purposes which cannot predominantly be attributed to either his commercial or his self-employed professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via Helen Shulkin’s Online Shop .

(2) In the event of a contract being concluded, the contract shall be concluded with

Helen Shulkin
Schloßstrasse, 2
76530 Baden-Baden
TAX identification number: 94562103700
Finanzamt Baden-Baden

(3) The presentation of the Original Works of Art in Helen Shulkin’s Online Shop does not constitute a legally binding contractual offer on her part, but is only a non-binding invitation to the customer to order Original Works of Art. By ordering the desired Original Works of Art, the customer submits a binding offer to conclude a sales contract.

(4) Customer understands and agrees that Helen Shulkin uses commercially reasonable efforts to display the colors of Original Works of Art via the Online Shop. However, because individual computer monitors may display colors differently, Helen Shulkin is not responsible for the color accuracy of any Original Works of Art displayed on the Online Shop, and disclaims all liability in this regard.

(5) All Original Works of Art of Helen Shulkin are selling as UNFRAMED Original Works of Art

(6) Upon receipt of an order in Helen Shulkin’s Online Shop, the following regulations shall apply: The customer submits a binding contractual offer by successfully completing the order procedure provided for in Helen Shulkin’s Online Shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Checking the information in the shopping cart
3) Press the "Checkout" button
4) Registration by e-mail specification
5) Indication of the delivery address
6) Selection of the payment function
7) Re-examination or correction of the respective data entered
8) Binding dispatch of the order by clicking the button "Purchase"

Before the binding dispatch of the order, the customer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. Helen Shulkin confirms the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this Helen Shulkin accepts your offer.

(7) Storage of the contract text with orders over Helen Shulkin’s Online Shop: Helen Shulkin sends you the order data and her Terms & Conditions by E-Mail. You can also view the general terms and conditions at any time at For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) The indicated prices include the legal value added tax and other price components. Any shipping costs shall be added.

(2) The customer has the possibility of payment by PayPal.

§4 Delivery

(1) Unless Helen Shulkin has clearly stated otherwise in the product description, all items offered by Helen Shulkin are immediately ready for dispatch. The delivery takes place here at the latest within 14 working days. In case of payment in advance, the delivery period begins on the day following the payment order to the bank commissioned with the transfer and, in case of all other payment methods, on the day following the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the goods sold shall not pass to the Buyer until the goods are handed over to the Buyer, even in the case of sale by delivery to destination.

§5 Retention of title

Helen Shulkin reserves title to the goods until the purchase price has been paid in full.


§6 Right of withdrawal of the customer as a customer:

Right of withdrawal for customers

Customers are entitled to a right of revocation in accordance with the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his self-employed professional activity:

Cancellation Policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period shall be 14 days from the date on which you or a third party other than the carrier designated by you took possession of the goods.

In order to exercise your right of revocation, you must

Helen Shulkin
Schloßstrasse, 2
76530 Baden-Baden

inform you by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this Agreement. You may refuse to do so by filling in the attached sample revocation form.

Revocation consequences

If you revoke this Agreement, Helen Shulkin shall reimburse you immediately and no later than fourteen days from the date on which Helen Shulkin received notice of your revocation of this Agreement for all payments Helen Shulkin has received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by Helen Shulkin). Helen Shulkin will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund.

Helen Shulkin may refuse to refund until Helen Shulkin has received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier.

You must return or hand over the goods to Helen Shulkin immediately and in any event within fourteen days of the day on which you notify Helen Shulkin of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

End of the revocation instruction


§7 Revocation form

Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

An :

Helen Shulkin
Schloßstrasse, 2
76530 Baden-Baden

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)


Ordered on (*)/received on (*)


Name(s) of customer(s)


Address of customer(s)


Signature of customer(s) (only for paper communication)




(*) Delete as appropriate.


§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

Only English is available as the contract language.

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